Download issue and current status.

Some users are getting empty or incorrect exports:

Black images for JPG or fully transparent images for PNG. We're still investigating the issue.

Please contact us and add the following information: your device specifications, browser, and whether you used the Canva app, browser, or desktop version.

You can always reopen BlurFish in Canva or try another browser if something goes wrong during export.

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Support

Need help, found a bug, or have a question? Send us a message and we’ll reply by email.

Tell us what’s going on and include any details that help (device, browser, steps, ...).